代表性学术成果 |
1. Teng, Teng* and Tsinopoulos, C. (2023). “Customer information sharing and operational performance: the roles of digital technology”. Conference proceeding: the 30th Annual Conference of European Operations Management Association, Leuven, Belgium. 2. Teng, Teng* and Tsinopoulos, C. (2022) Understanding the link between IS capabilities and cost performance in services: The mediating role of supplier integration, Journal of Enterprise Information Management, Vol. 35 No. 3, pp. 669-700. 3. Teng, Teng*, Tsinopoulos, C. and Tse, Y.K. (2022) IS capabilities, supply chain collaboration and quality performance in services: The moderating effect of environmental dynamism, Industrial Management & Data Systems. Vol. 122 No. 7, pp. 1592-1619. 4. Teng, Teng* and Tsinopoulos, C. (2019). “IS capabilities, service quality and environmental dynamism”. Conference proceeding: the 26th Annual Conference of European Operations Management Association, Helsinki, Finland. 5. Teng, Teng* and Tsinopoulos, C. (2018). “Impact of IS capabilities on service operations: the role of customer transactions”. Conference proceeding: the 25th Annual Conference of European Operations Management Association, Budapest, Hungary. 6. Teng, Teng* and Tsinopoulos, C. (2017). “Effect of IS capabilities on service quality: the mediating role of customer collaboration”. Conference proceeding: the 24th Annual Conference of European Operations Management Association, Edinburgh, UK. 7. Teng, Teng* and Tsinopoulos, C. (2016). “Leveraging information systems for service operations: The integration of customer connection”. Conference proceeding: the 23rd Annual Conference of European Operations Management Association, Trondheim, Norway. 8. Teng, Teng* and Tsinopoulos, C. (2015). “The relationship between IS capabilities, customer integration, and service quality: A process-level empirical analysis”. Conference proceeding: the 22nd Annual Conference of European Operations Management Association, Neuchâtel, Switzerland. 9. Teng, Teng* and Tsinopoulos, C. (2014). “Understanding the link between IS capabilities and service quality: the role of supplier integration”. Conference proceeding: the 21st Annual Conference of European Operations Management Association, Palermo, Italy. 10. Teng, Teng* and Tsinopoulos, C. (2013). “Information Systems, Supplier Integration, and Operational Performance”. Conference proceeding: the 20th Annual Conference of European Operations Management Association, Dublin, Ireland. |
